Communication is a vital part of running a successful business and as your business evolves, so should the technology you use to communicate.

Can you be completely secure in the uptime of your phone system?  

With the UK’s copper infrastructure approaching obsolescence and becoming increasingly costly to maintain, faults are becoming more frequent, and slower to resolve, resulting in unnecessary downtime. More businesses are finding themselves making the switch to Cloud-based technology, not just for a lower monthly cost, but for a superior level of functionality.  As newer and further advanced infrastructure is installed across the UK, Cloud solutions are simply more dynamic and more reliable.

Unfortunately, the evolution of technology sometimes goes hand in hand with the evolution of cybercrime.  DDoS attacks, phishing and phreaking have become common phrases associated with communication technology, which means that protection and mitigation against cybercrime must be a high priority and serious consideration for businesses when looking at their communication solutions.

Moving into the Cloud.

The Cloud is the future, and whether you already have a hosted phone system, or are at the start of your journey, there are several elements to choosing the right solution. It must meet the demands of your business, protect your internal networks and data, and have the flexibility to adapt as you evolve. Evonex is a truly robust Cloud solution and here are three key reasons to help explain why:

1:  Over 99.99% uptime across 15 years of service

VoIP “uptime” is a metric used to determine a provider’s availability, quality, performance, and reliability. It measures the amount of time that a provider’s service is properly functioning and available to its users. In contrast to this, “downtime” indicates the time a service spends offline, or out of operation.

Over 99.99% indicates that the Evonex platform has experienced less than 50 minutes of annual downtime. This is a clear demonstration of the volume of investment that has gone into the building, monitoring and continuous development of the platform.

2:  DDoS protection and multi-factor authentication

A Distributed Denial of Service (DDoS) attack is a malicious attempt to disrupt normal traffic of the targeted infrastructure by flooding a network with such a vast volume of malicious traffic, that it cannot communicate with its peers or operate in its usual manner. This can cause valid traffic coming into or going out of the network to be blocked or slowed down to the point of disrupting service functionality.  How would it affect your business if your systems were not operating as they should?

Highly resilient architecture combined with regulation of traffic to known, certified and secure sources aids Evonex in keeping one step ahead of potential attacks. 

The future will also see the roll-out of multi-factor authentication (MFA) across the platform. MFA is an authentication method that requires two or more verification factors to gain access to resources such as admin portals, applications and VPNs.  For example, you may need to use thumbprint recognition via your mobile handset, as well as the username and password on your laptop to access your work VPN.

As more than 80% of cyber breaches happen due to weak or stolen passwords, MFA provides added layers of security necessary to protect users and their data.

3:  Continuous evolution of the Evonex product

The team at Evonex are fully trained and qualified professionals, employed on a full-time basis. The product is continuously monitored and enhanced through regular collaboration between the operations engineers, system developers and technical support engineers. Listening to and acting on feedback from customers is vital to the evolution of the platform, and this helps Evonex stand out in an extremely competitive market.

We are committed to the continual improvement of Evonex, even if you are already a user, you can rest assured in the knowledge that you have the right solution to meet the demands of your business, whilst helping you Be More Secure against potential cyber-attacks.

If you are starting your journey to the Cloud and would like to know more about our hosted telephony solutions, then please call us on 0800 4700 007 or email sales@scgtogether.com.